Privacy Policy

Effective date: 7 October 2026

This Privacy Policy applies to the REMHub project website, www.remhub-project.eu (“Website”). The Website is operated by CLIC Innovation Ltd (“CLIC Innovation”, “we”, “us”), the coordinator of the REMHub project. We process personal data on the Website in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection law.

1. Controller

CLIC Innovation Ltd
Eteläranta 10, 00130 Helsinki, Finland
Email: info@remhub-project.eu

2. What personal data we process

  • contact details you send us through forms, such as name, organisation, email address and phone number
  • the content of your messages and inquiries
  • your email address (and name, if you give it) when you subscribe to the REMHub newsletter
  • technical and usage data, such as IP address, browser type, device information, visited pages and timestamps
  • cookie and analytics data

3. Purposes and legal bases

Purpose

Legal basis

Replying to inquiries and contact requests

Legitimate interest

Sending the REMHub newsletter

Consent

Running and securing the Website, including spam protection with Google reCAPTCHA

Legitimate interest

Website analytics

Consent

Compliance with legal obligations

Legal obligation

Where we rely on legitimate interest, we consider the processing necessary for operating the Website, communicating with project stakeholders and keeping our systems secure.

4. Cookies and similar technologies

Cookies are small text files that a website stores on your device. Some are needed for the site to work, others are used for analytics or to load embedded content. Session cookies are deleted when you close your browser, and persistent cookies stay until they expire or you delete them.

You can also delete or block cookies in your browser settings. If you block all cookies, parts of the Website may not work as expected.

The Website uses necessary cookies that keep it working, analytics cookies from Google Analytics that show us how the Website is used, and cookies set by our embedded YouTube video.

Cookies that are not strictly necessary are only used after you have given your consent in the cookie banner. You can change or withdraw your choice at any time with the “Cookie settings” button on the Website. The cookies we use, with their purposes, providers and storage times, are listed below.

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
session
Function
Store browser details
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Store language settings

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

Google reCAPTCHA

Marketing, Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

Functional

Name
Expiration
6 months
Function
Provide spam protection

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store location data
Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

LinkedIn

Functional, Marketing, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
Expiration
session
Function
Provide load balancing functionality
Name
Expiration
6 months
Function
Store cookie consent preferences
Name
Expiration
10 years
Function
Store privacy preferences

Marketing

Name
Expiration
30 days
Function
Store and track visits across websites
Name
Expiration
90 days
Function
Store and track a visitor’s identity
Name
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store and track a visitor’s identity
Name
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
Expiration
30 days
Function
Store and track a visitor’s identity
Name
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
Expiration
1 year
Function
Store if a message has been shown
Name
Expiration
1 year
Function
Store browser details
Name
Expiration
1 day
Function
Provide load balancing functionality
Name
Expiration
1 year
Function
Store logged in users

Complianz

Functional

Usage

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Analytics

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
Expiration
Function
Name
wp-settings-7
Expiration
Function
Name
wp-settings-time-7
Expiration
Function
Name
elementor-global-variables
Expiration
Function
Name
e_my_templates_source
Expiration
Function
Name
e_library
Expiration
Function
Name
fbapc_597242117012725
Expiration
Function
Name
WP_DATA_USER_7
Expiration
Function
Name
image-optimizer-not-connected-modal
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
angie_active_chat_id
Expiration
Function
Name
angie_return_url
Expiration
Function
Name
Expiration
Function
Name
elementor-global-variables-watermark
Expiration
Function
Name
elementor-global-classes
Expiration
Function
Name
googlesitekit_1.187.0_65aa9cc7047f8603fa7755c4b06b1fd0_modules::analytics-4::report::b0f55714329ce95
Expiration
Function
Name
googlesitekit_1.187.0_65aa9cc7047f8603fa7755c4b06b1fd0_modules::search-console::searchanalytics::710
Expiration
Function
Name
googlesitekit_1.187.0_65aa9cc7047f8603fa7755c4b06b1fd0_modules::analytics-4::report::36e0a4b5d3973eb
Expiration
Function
Name
googlesitekit_1.187.0_65aa9cc7047f8603fa7755c4b06b1fd0_modules::analytics-4::report::de807aac16631ec
Expiration
Function

5. Where the data comes from

We collect personal data directly from you through forms and messages, and automatically through cookies and analytics tools.

6. Recipients

We may share personal data with:

  • IT, hosting and website service providers
  • Google, for analytics (Google Analytics), spam protection (reCAPTCHA) and our embedded YouTube video
  • Mailchimp, which we use to send the newsletter
  • authorities, where the law requires it

We share only what is needed for these purposes.

7. International transfers

Some of these providers, including Google and Mailchimp, may process data outside the EU and the European Economic Area. In that case we make sure the transfer has a valid safeguard under the GDPR, such as a European Commission adequacy decision (including the EU-US Data Privacy Framework) or the Commission’s Standard Contractual Clauses.

8. Retention

  • Inquiries and messages: for as long as needed to handle them and any follow-up
  • Newsletter subscriptions: until you unsubscribe
  • Analytics data: up to 14 months
  • Other data: only as long as needed for the purposes above or as the law requires

9. Data security

We use appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, loss, misuse and alteration.

10. Your rights

You have the right to:

  • access your personal data
  • have inaccurate data corrected
  • have your data erased where applicable
  • restrict processing
  • object to processing based on legitimate interest
  • withdraw your consent at any time, for example by unsubscribing from the newsletter or changing your cookie settings
  • complain to a supervisory authority, in Finland the Office of the Data Protection Ombudsman (tietosuoja.fi)

To use these rights, contact us using the details below.

11. Links to other sites

The Website links to our LinkedIn page. LinkedIn is a separate service with its own privacy policy, and following the link does not send data about you to LinkedIn from our Website until you open the page.

12. Changes to this policy

We may update this policy from time to time. The latest version is always available on the Website.

13. Contact

CLIC Innovation Ltd
info@remhub-project.eu